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Cancellation of remote disconnection orders - problem with meter status (Blocked)

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Hi colleagues,


If I try to remove a meter before the date of a canceled remote disconnection, I’m not able to do so because the table EAMI_DEVICE_STAT is keeping the disconnection BLOCKED status and time slice.

 

Example:

  • Day 0: AMI Meter 000 is installed and working
  • Day 1: AMI Meter 001 is installed and working replacing Meter 000
  • Day 3: I remotely disconnect the installation with EC86
    • Document creation
    • Disconnection order creation
    • Immediate disconnection (disconnection order = 27)
  • Day 4: I receive the instruction to remove device 001 because it was not installed at the right place.
  • Day 4: I cancel all disconnection activities with EC86 

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  • Day 4 I try to uninstall (EG32) or replace (EG30) meter 001 on Day 1 : not possible because of the AMI status on the device (IU041 for BLOCKED) in the table EAMI_DEVICE_STAT.


As I canceled every step, I would assume that I can retroactively maintain my meter but, as this is still blocked, I can't.


Did someone already face this problem? If yes, what was the proposed solution?

Many thanks for your help, Th.


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