Henry Bailey, Global Vice President of the IBU Utilities shares his insights from customer and event visits.
Here is the summary of his latest updates. Enjoy reading!
New:Simplifying the Customer Experience at CS Week (May 2015)
New: Recap from the SAP Utilities Conference in Berlin: Running Simple in Berlin! (April 2015)
View video from Berlin:
Henry Bailey about "Why is this year’s International SAP Conference for Utilities in Berlin so important?" (February 2015)
Adapt And Run Simple: How The Utilities Industry Is Using Technology To Face The Future (January 2015)
Top Utility Industry Trends Driving The Need For Ongoing Innovation (November 2014)
The Digital Utility and The Internet of Things: Converging at the Right Time! (August 2014)
At CS Week, an estimated 1500 Utility Customer Service professionals came together in San Antonio (May 2014)
SAP Delivers Multichannel Foundation, Example Apps and Free Workshop! (April 2014)
Utilities are moving to the intelligent level of Transmission and Distribution (March 2014)
Insights with Henry - The Digital Utilities on YouTube, published on July 2014:
SAP Innovation Video for Utilities on YouTube, published on June 2014:
"Insights with Henry" video on YouTube, published on May 2014:
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