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At a Glance(Back to top)
SAP MCF in a minute!
New:SAP Multichannel Foundation for Utilities and Public Sector(MCF) Explained!(Jan. 2016)
New:SAP Multichannel Foundation for Utilities (MCF) - Customers around the world (Feb. 2016)
Do we Need a Mobile App for Customer Self Service? (July 2015)
Multichannel self-service for Utilities from SAP is about more than just adding apps (Sept. 2013)
Release Info (Back to top)
New:SAP Multichannel Foundation for Utilities and Public Sector (MCF) - Support package and release information (Jan. 2016)
Technical Info (Back to top)
User Management
User Self-Service in standard SAP Gateway (please check very nice video tutorial)
User Provisioning with SAP IDM
User Interface
Responsive UI Application Configuration
Responsive UI Application Setup for IS-U only Scenario
Desktop UI Application Configuration
OData Enhancement
Analytics
Web Analytics Integration and Visualization in SAP Lumira
General Channel Analytics and Reporting
OData Services Integration
Mobile Packaged Applications
New: iOs Packaged Application Setup for Development
New: Android Packaged Application Setup for Development
Best Practices (Back to top)
SAP Multichannel Foundation for Utilities: First reference customers / Erste Referenzkunden Aug 2015
Learning Material (Back to top)
- New: 2nd Official MCF training for NA WNAUMC Multichannel Foundation for Utilities will be offered in Montreal, Canada on April 18-19 2016. See announcement blog for more details.
- Updated: WDEUMC (SAP Multichannel Foundation for Utilities) training sessions will continue in 2016. Planned training dates at the International SAP training center in Walldorf/Germany: 3-4 March, 20-21 June, 29-30 Sept, 28-29. Courses will be offered in English and German. For more details and registration visit https://training.sap.com/shop/course/wdeumc-sap-multichannel-foundation-for-utilities-classroom-010-de-en/
- New: WDEUMC will also be offered for the first time in Austria as a virtual live classroom session on 25/26 April 2016 (use same link as above)
- Updated: SAP Multichannel Foundation for Utilities and Public Sector – SAP Help Portal Page
- Learning Map for Consultants / Early Knowledge Transfer Material (EKT_MULTICH10CONS) >>LINK to SAP Learning Hub
FAQ (Back to top)
FAQ for SAP Multichannel Foundation for Utilties and Public Sector (MCF)
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