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Returns lot not removing the incoming payment method for few accounts

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Hi All,

 

As part of our daily batch process, we post bank returns using a return lot. When the no. of returns are less we don't see any issue, but when the no. of return items are more, (for ex: more than 40) last few accounts (8 to 10) are having issues. The incoming payment method "P" is not removed from the contract account. I did check the configuration and everything looks fine. In fact, it is working for small size return lots.

 

I want to know few things like:

 

1. Does the process to remove incoming payment method uses dialogue process?

2. if it is a Dialogue process where we can capture issues like locking issue, update failures?

 

I changed the batch process timing to different slots but I still face some issues with large files. Please help me in finding the root cause for this issue. I am not able to capture any reason for this update failures.

 

Regards,

Suresh


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