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Join us Today for Digitization: Changing the Utilities Customer Engagement -...

  Digitization: Changing the Utilities Customer EngagementThe buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users – 80 % of the world – connect via 8.6...

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Disrupt or be disrupted – that is the question!

Winning in the digital economy is all about customer focus Digital disrupters such as amazon, AirBnB, Uber or Apple share two commonalities: their strategy, business model and operations are driven by...

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SAP Utilities News Bites

You might be familiar with our SAP for Utilities Headline News newsletter.If not, subscribe by email (SAP Utilities News).But what happens with information I received shortly after the last issue and...

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Generate correspondence during refund run

Hello experts, Our client has a requirement to generate correspondence entries in DFKKCOH to send letters later to a specific set of customers (leaving customers) during refund run by direct credit...

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estimate meter reads in billing

hi guysI want to activate the estimation of mr results in billing but system says "No objects correspond to the selection criteria"Is that so we can only use DPC portions for this or else we can even...

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Documents posted at contract account level while contracts still there

Hello experts, We are seeing that mostly during reset clearing transactions, documents are getting posted at contract account level with no contract. This is creating issues for business. For example,...

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ISU_S_WORKLIST_INSTALL-Creating move in reads

Hi, We are processing and IDOC and calling ISU_S_WORKLIST_INSTALL FM to install a device to an installation.If the installation is just moved in and does not have a move-in read this FM internally...

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Credit card surcharge for Direct debit (credit card) payments

Hi All, I have a requirement to post a credit card surcharge for any direct debit (credit card) payments. The surcharge amount will be a % of the total outstanding amount for that payment run. I know...

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Contract Account creation problem

Hello. I have a problem when creating a contract account. The steps i use are the following: 1. I create a BP using FPP1 transaction2. I create a CA using CAA1 transaction. They are both saved and i...

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Returns lot not removing the incoming payment method for few accounts

Hi All, As part of our daily batch process, we post bank returns using a return lot. When the no. of returns are less we don't see any issue, but when the no. of return items are more, (for ex: more...

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“I’m a Utility…Get me Outta Here!” Finding your way through the Customer...

It is a Customer Engagement jungle out there, with an alphabet soup of three letter acronyms, new products, re-branding and more buzzwords than a management consulting spelling bee. For those new to...

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Table EITERDK (print documents with print date)

Hello, Im kind of new at this topic.What am facing is that i find in table EITERDK  documents that have already been printed and this is affecting the street routes.I don’t know exactly what the logic...

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Insights with Henry

Henry Bailey, Global Vice President of the IBU Utilities shares his insights from customer and event visits. Here is the summary of his latest updates. Enjoy reading! New:Will Utilities Be Left in the...

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Let’s get anonymous – data protection in SAP systems

As Natuvion, we combine many years of experience in SAP projects with profound understanding of and process skills in the utilities sector. Our actions focus on trusting and creative working methods....

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Key Topic: IT/OT Integration

    Overview  Solution Info  Best Practices      Learning      Material  Additional InfoOverview (Back to top)Maher Chebbo (VP EMEA, Head of Energy & Natural Resources, SAP) discusses IT/OT...

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Exploring the Value of Digitalization in Utilities

The workshop Exploring the Value of Digitalization in Utilitiesheld at theInternational SAP Conference for Utilities is a unique opportunity to foster some good exchange of views. SAP Industry Value...

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Error in activation group for AMI capabilities

Hello experts, I was trying to configure the activation group for AMI capabilities through SPRO.  I defined two groups - one for smart and one for non-smart. Further, I added the AMI capabilities under...

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How to Handle Post dated cheque during Installment plan Creation in FICA?

Hi Experts, Please let me know how to Handle Post dated cheque during the IP Creation and how it notice us if due date reached. Thanks,Abbas

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Returns lot not removing the incoming payment method for few accounts

Hi All, As part of our daily batch process, we post bank returns using a return lot. When the no. of returns are less we don't see any issue, but when the no. of return items are more, (for ex: more...

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Installment plan creation during invoicing

Hi Experts, We have a requirement to create the Instalment plan during invoicing. Do we have any FQEVENT and FM for this. Regards,Ankur

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