Join us Today for Digitization: Changing the Utilities Customer Engagement -...
Digitization: Changing the Utilities Customer EngagementThe buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users – 80 % of the world – connect via 8.6...
View ArticleDisrupt or be disrupted – that is the question!
Winning in the digital economy is all about customer focus Digital disrupters such as amazon, AirBnB, Uber or Apple share two commonalities: their strategy, business model and operations are driven by...
View ArticleSAP Utilities News Bites
You might be familiar with our SAP for Utilities Headline News newsletter.If not, subscribe by email (SAP Utilities News).But what happens with information I received shortly after the last issue and...
View ArticleGenerate correspondence during refund run
Hello experts, Our client has a requirement to generate correspondence entries in DFKKCOH to send letters later to a specific set of customers (leaving customers) during refund run by direct credit...
View Articleestimate meter reads in billing
hi guysI want to activate the estimation of mr results in billing but system says "No objects correspond to the selection criteria"Is that so we can only use DPC portions for this or else we can even...
View ArticleDocuments posted at contract account level while contracts still there
Hello experts, We are seeing that mostly during reset clearing transactions, documents are getting posted at contract account level with no contract. This is creating issues for business. For example,...
View ArticleISU_S_WORKLIST_INSTALL-Creating move in reads
Hi, We are processing and IDOC and calling ISU_S_WORKLIST_INSTALL FM to install a device to an installation.If the installation is just moved in and does not have a move-in read this FM internally...
View ArticleCredit card surcharge for Direct debit (credit card) payments
Hi All, I have a requirement to post a credit card surcharge for any direct debit (credit card) payments. The surcharge amount will be a % of the total outstanding amount for that payment run. I know...
View ArticleContract Account creation problem
Hello. I have a problem when creating a contract account. The steps i use are the following: 1. I create a BP using FPP1 transaction2. I create a CA using CAA1 transaction. They are both saved and i...
View ArticleReturns lot not removing the incoming payment method for few accounts
Hi All, As part of our daily batch process, we post bank returns using a return lot. When the no. of returns are less we don't see any issue, but when the no. of return items are more, (for ex: more...
View Article“I’m a Utility…Get me Outta Here!” Finding your way through the Customer...
It is a Customer Engagement jungle out there, with an alphabet soup of three letter acronyms, new products, re-branding and more buzzwords than a management consulting spelling bee. For those new to...
View ArticleTable EITERDK (print documents with print date)
Hello, Im kind of new at this topic.What am facing is that i find in table EITERDK documents that have already been printed and this is affecting the street routes.I don’t know exactly what the logic...
View ArticleInsights with Henry
Henry Bailey, Global Vice President of the IBU Utilities shares his insights from customer and event visits. Here is the summary of his latest updates. Enjoy reading! New:Will Utilities Be Left in the...
View ArticleLet’s get anonymous – data protection in SAP systems
As Natuvion, we combine many years of experience in SAP projects with profound understanding of and process skills in the utilities sector. Our actions focus on trusting and creative working methods....
View ArticleKey Topic: IT/OT Integration
Overview Solution Info Best Practices Learning Material Additional InfoOverview (Back to top)Maher Chebbo (VP EMEA, Head of Energy & Natural Resources, SAP) discusses IT/OT...
View ArticleExploring the Value of Digitalization in Utilities
The workshop Exploring the Value of Digitalization in Utilitiesheld at theInternational SAP Conference for Utilities is a unique opportunity to foster some good exchange of views. SAP Industry Value...
View ArticleError in activation group for AMI capabilities
Hello experts, I was trying to configure the activation group for AMI capabilities through SPRO. I defined two groups - one for smart and one for non-smart. Further, I added the AMI capabilities under...
View ArticleHow to Handle Post dated cheque during Installment plan Creation in FICA?
Hi Experts, Please let me know how to Handle Post dated cheque during the IP Creation and how it notice us if due date reached. Thanks,Abbas
View ArticleReturns lot not removing the incoming payment method for few accounts
Hi All, As part of our daily batch process, we post bank returns using a return lot. When the no. of returns are less we don't see any issue, but when the no. of return items are more, (for ex: more...
View ArticleInstallment plan creation during invoicing
Hi Experts, We have a requirement to create the Instalment plan during invoicing. Do we have any FQEVENT and FM for this. Regards,Ankur
View Article