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Multi-Channel Customer Engagement with SAP - learn more from SAP experts at...
Digital channels for interaction with end-consumers like web and mobile are becoming more and more important in today’s world, especially with increasing use of smart phones and tablets. In that...
View ArticleSusanne's News Bites
You might be familiar with our SAP for Utilities Headline News. But what happens with information I received shortly after the last issue and that cannot wait until the next issue?The answer is...
View ArticleCollection agency : Information File sent by agency
Hi Expert, Is there any way to capture file sent by collection agency into SAP system without using custom table. I want to capture feedback and remarks sent by agency into SAP system for further...
View ArticleCAX-Define Transactions for External Bank Statement Transfer
Hallo, We have a transaction named 116 in which no interpretation rules defined in CAX. I mean SPRO-> Financial Accounting(New)-> Contract Account Receivables and Payable -> Business...
View ArticleLines in Schema / Rate relevant for printing
Hello together and good morning, in SAP IS-U I modified a schema with a few rates inside to meet my requirements. But now I have the problem, that lines, I need on my invoice to send out are not...
View ArticleSocial media - a double edged sword for Utilities!
Just recently, I noticed a couple of similar social media posts by friends. They echoed the same sentiment - extreme irritation at bad customer service by a large airline, which is notorious for its...
View ArticleApplication form xxx_xxx_xxx cannot be printed; it is not active
Expert, EA29 job created EP01 case for some old invoices(invoiced in 2012). The error message is as above. Those accounts were changed from ARO to commodity in 2012. We have not received any cases...
View ArticleMacro mac_output_ioper accumulating values
Hi, We have developed a custom variant which does some calculations and returns outputs. To fill values to the output operands, we are using the macro ' mac_output_ioper '. But the...
View ArticleEmigall commit buffer for ISU_M_PARTNER_CREATE_DARK
Hi, I'm getting an error during Partner migration in Emigall. (Message :R1 588) In new version of ISU_M_PARTNER_CREATE_DARK (released on 24.10.2013) doesn't work for commit buffering. It gives an error...
View ArticleFailed collections on 2nd contract account
Hi Experts, A business partner has two contract account A an B. The direct debit works for contract account A but it doesn't work for contract account B. When i see the returns lot in FP09 tcode, i...
View ArticleSAP IS-U Billing Invoice Events
Hi experts,FQEVENTS transaction is show IS-U billing inv. events. It is begin R400 event. But i need event flow. I thinks first event in Billing Invoice R437. How can i learn events flow for billing...
View ArticleEITERDK table is updated with incorrect print document number
Hi SAP Gurus, A temporary entry is created in the table EITERDK during the mass print activity via EA58 run. this entry gets deleted after the document is printed. Also, all the child invoice documents...
View ArticleDunning letter (email) PDF attachment or body of email
Hi experts, What is the industry practice for dunning letters when sent via email? Attach them as a pdf to the email, or add all the content of the dunning letter to the body of the email to make it...
View ArticleFailed to terminate PS
Hi Expert, Can you pls tell if fm "ISU_PAYSCHEME_TERMINATE " failed to terminate th PS .How could we handle it.
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The Business Case for SAP HANA for Utilities
"SAP HANA is faster than standard databases and can process an incredible amount of data in real time.” This might be what you already heard about SAP HANA. But how does this translate into tangible...
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Get a 1st Impression: SAP Conference for Utilities in Mannheim
The next SAP Conference for Utilities“Europe, Middle East and Africa” in Mannheim/Germany will take place on April 8-10. The following blogs give you a first impression, what you can expect at the...
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FBU8 Reverse Cross Company Issue
Hello, I have a unique situation that I can't figure out. One of our A/R clerks posted two cross company code transactions. The situation is this. InterCo #######1 Co 8500 Doc #####899Co 8520 Doc...
View ArticleSecurity deposit # in INTCASHDEP EMIGALL Object
Is there a way to reference the Security Deposit number in the EMIGALL Object INTCASHDEP so the migrated Interest indicates the Security Deposit number upon being migrated? INTCASHDEP uses the KSM link...
View ArticleBAPI or FM to compare two different invoices
Hi,Is there any BAPI or FM to compare latest invoice with previous month's invoice. When a customer calls for high bill inquires (via IVR) we want a program to compare previous bills (by line item or...
View ArticleFICA: Clearing rules for account maintenance & auto clearing to apply credits...
Hi Folks, We have a requirement in FICA clearing rules to apply the payment against unpaid security deposit irrespective of the due date. I have the below rule configured as the first step in my...
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