I have a couple of questions related to Credits which I am encountering in our system :
Whenever credits are transferred from another CA (doc type XF), these are partially cleared up in auto clearing:
In the example below you will observe that the transferred credit has cleared only part of the invoice. Highlighted entries shows the partial clearing.
I observe similar behavior with Security deposit refunds
In our system we have set the amount limits for dunning procedure at $60.
But we are observing credits going thru' dunning process. We see this behavior for Security deposit refunds (doc type IN) & transferred credits (doc type XF).
Example of credit through transfer going thru' dunning :
Example of Security deposit refund going thru' dunning
Is the total balance on CA considered during dunning or amount at document level ? In the 2nd example, we have a debit balance of the account.
Dear Experts
I am looking for a way of creating disconnection orders in mass since creating individual disconnection orders from EC85 for more than 100 customers a day is very inconvenient.
Looking forward for your help.
Thanks in advance
Hi,
In my current configuration of invoicing, my invoice is posted in FI-CA with main/sub 0100/0002. Instead of that, I want to post invoice with separate items, like if invoice is having 3 different line item types it should be posted with three different sub transactions with main 0100. How can it be achieved?
Thanks
Viraj
Hi Experts
I am looking for standard Odata service of Move-In , Move-Out and Business Partner Creation in SAP CRM.
I have check the standard project which are provided by SAP, But i am not able to find any standard Odata service.
Please help me!!!!
Thanks
Arjun gupta
Neste, Veolia, and Borealis have agreed to create a joint venture company to build a new combined heat and power plant and produce and supply steam and other utilities to Neste’s refinery and Borealis’ petrochemical plant in Porvoo, Finland.
The company, Kilpilahti Power Plant Limited (KPP), will be owned 40% each by Neste and Veolia and 20% by Borealis. Neste will contribute its required equity share in KPP by transferring the current power plant to the joint venture company. The arrangement is subject to the finalisation of the financing agreements.
Agreements are expected to take place during 1Q16.
“We have combined forces to build this modern power plant, and from 2018 onwards its customers will have a more secure, efficient and clearly cleaner power source,” commented Matti Lehmus, EVP Oil Products at Neste Corp.
KPP will build four new steam and power generation assets with an installed capacity of 450 MW thermal and 30 MW electrical running on side streams from the refineries as well as natural gas, with asphaltene being the main fuel. The total investment is approximately €400 million, of which an estimated €350 million for the new power plant. The resulting new power plant will comply with the latest environmental regulations, including the European Commission’s Industrial Emissions Directive (IED), and is expected to be in operation during 2018. Read the full article >
Since its launch on Nov 2013, SAP MCF has been widely adopted by customers across the globe and continue to grow as a solution with several releases since then. So what is SAP MCF?. Simply put, SAP MCF allows Utility companies, in a simple and cost effective way, to digitize their customer interactions through self-service digital channels like web, mobile and social. It does so by abstracting the complexity of the SAP Business Suite for Utilities into simple open standard Rest based APIs/OData services that can be easily consumed by consumer facing apps-on any channel, built using any technology.
Click on the picture to enlarge
The following things should come to your mind when you think SAP MCF.
3 template apps that can be deployed for use by end consumers are delivered as part of MCF. A standard desktop web app, a responsive design app that dynamically renders itself to device form factor ( you could think of it as mobile optimized web page) and a native mobile app for Android and iOS. Technically,these apps are built with SAP UI5. The interesting thing is that all the apps use the same MCF REST based APIs/OData services, hence there is no more costly app-per-app integration required and what's even better is that the customer gets to see same data irrespective of the app he/she is using.
Click on the picture to enlarge
Engaging closely with our customers from different regions, we have identified the most important self services scenarios relevant for the utilities industry and delivered them as part of the standard solution. A scenario is delivered as a single or a combination of REST based API/OData services that are fully integrated to the SAP Business Suite for Utilities. The scenarios range from simple ones like view bills, change personal data to more advanced like view smart meter consumption, signing up for a new product and submitting a meter reading anonymously. So there is lots of content that can be used out-of-the-box, have a look below.
Click on the picture to enlarge
Click on the picture to enlarge
While SAP MCF is an out of the box solution offering ready to use self-services scenarios and apps, it is very much also a high productivity platform that makes it easy to enhance the standard or develop new scenarios. It is powered by SAP Gateway and SAP Mobile Platform that enable enterprise grade security, scalability and extensibility. SAP Gateway where OData services are build and consumed, is further complemented with a framework to make it easy to enhance or add to the pre-delivered OData services. The MCF mobile app runs on SAP Mobile Platform which in addition to providing a mobile infrastructure, also contains various tools to enhance existing or create new mobile apps.
SAP MCF is delivered as a set of 3 non-modifying add-ons, one each to be deployed on ISU, CRM and Gateway respectively.As long as minimum release level requirements- ISU 6.04 and/or CRM 7.0 are met, its a simple add-on installation without any need for upgrade.This means that you can go up and running with MCF with minimum disruption to your existing running business systems. Also to be noted that CRM is optional, indeed several customers are already running MCF with an ISU only installation.
If all the above is still not enough 
, MCF comes with more features like own user management, channel analytic, 360 customer view, push notifications, co-browsing for agent and customer.
Keep exploring the dedicated MCF key topic page for more interesting news and information. I look forward to your comments.
Hello Experts,
While doing a bill related installation using tcode EG34 for a Device I am getting an error message as below:
_______
Message no. E9014
An error occurred during reading of one or more table entries. This error was reported by the database system.
The system does not permit the reading of one or more table entries.
It is possible that an SAP short dump has been written from the SAP basis system.
Find out if the SAP short dump provides additional information.
You can view SAP short dumps using Transaction SM21.
------------------
Data is perfectly fine. Device is technically installed on the installation already. And Bill-related installed on the same installation till 29/12/2015 and I am trying with Activity date in EG34 as 30/12/2015. Also, there is no Runtime error in system.
Please advise.
Thanks,
Twinkle
Which devices do you take on your next vacation trip? From small to large:
- Wearable (like an activity tracker or a smart watch): Yes, in case you have them.
- Smart phone: Definitely.
- Tablet: Maybe.
- Laptop: Hopefully not.
- Digital camera: If you are a photographer, then I would understand this.
- Video camera: Are you really part of a film crew?
In essence, you take the smart mobile devices and leave the rest behind. Even the laptop can stay behind, mobile and cloud solutions make this possible, data and apps are no longer locally bound. Check-in and boarding pass: from the cloud to the phone. Taking pictures and sharing them: phone and cloud. Find a restaurant, reserve a table and then share the experience: on the phone and in the cloud. Go for a run: the phone or smart device guides, monitors and tracks, results are stored in the cloud.
Think like this in business. Independence requires mobile and cloud. Most workers are mobile, not just those in the field like sales, service or maintenance but also office workers. They are constantly in meetings, commuting or just away from their desk. But question even those scenarios where you think people need to sit in a brick and mortar building at a desk all the time staring at a piece of hardware. Do call center agents really need to sit in a cubicle, with flashing electronic boards showing queue stats over their heads? No, they don’t.
In the digital world, new scenarios are possible. While self-service reduces calls, I do not believe that people can no longer call customer service in the near future. Agents are required, but the call center can become more virtual, flexible and less of the typical set up. And do not worry about specific devices, hardware or software. Think about new ways to run the business, with fewer dependencies.
All the agent needs is an app with a screen for accessing data from the cloud and a headset. Do you already see them on a bean bag or lazy chair? Maybe in a nice business lounge or at home? Ring ring – tap tap swipe – next caller.
This is reality. One of our most recent customers will run the SAP for Utilities solution for customer service on iPads. Again, in the mobile digital world don’t worry about specific devices, hardware and software, leave this to us and others. And in case you are wondering: Yes, the SAP CRM Webclient UI runs on iPad. Utilities can now put their call center agents in bean bag chairs, either running CRM or cloud for customer on a tablet.
Cheers, Robert
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At a Glance(Back to top)
New:SAP Multichannel Foundation for Utilities and Public Sector(MCF) Explained!(Jan. 2016)
New:SAP Multichannel Foundation for Utilities and Public Sector (MCF) - Support package and release information (Jan. 2016)
Do we Need a Mobile App for Customer Self Service? (July 2015)
Multichannel self-service for Utilities from SAP is about more than just adding apps (Sept. 2013)
Technical Info (Back to top)
User Self-Service in standard SAP Gateway (please check very nice video tutorial)
User Provisioning with SAP IDM
Responsive UI Application Configuration
Responsive UI Application Setup for IS-U only Scenario
Desktop UI Application Configuration
Web Analytics Integration and Visualization in SAP Lumira
General Channel Analytics and Reporting
Best Practices (Back to top)
SAP Multichannel Foundation for Utilities: First reference customers / Erste Referenzkunden Aug 2015
Learning Material (Back to top)
FAQ (Back to top)
FAQ for SAP Multichannel Foundation for Utilties and Public Sector (MCF)
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Hi Experts,
Since the upgrade we are facing issue on some Installment plans, whose last slice is getting cleared instead of first slice. I have checked the Clearing rules and for IP they are correctly defined i.e. grouping on document and sort on 024 - Due date with deferral ascending.
What is strange is if I reverse this payment for an IP whose last slice was cleared and make a payment again then the first slice is cleared instead.
Has someone cross across this kind of issue and know SAP note which can fix this issue.
Thanks!
Hi all,
Can someone share the inputs around real time payments postings via through payment order lot.
I have gone through basic understanding document on this scenario.
On real time payment confirmation from bank, payment order will get create automatically from web service (can I know the reference function module to call this process) and sap understanding.
By external cash desk we can achieve this posting by payment order, basic configuration has done:
Effects on Customizing
· You activate real-time payments for each company code in Customizing for Contract Accounts Receivable and Payable under Organizational Units Set Up Company Codes for Contract Accounts Receivable and Payable by setting the Real-Time Payments Active indicator.
· You configure payment methods that you want to use for real-time payments in Customizing for Contract Accounts Receivable and Payable under Business Transactions Payments Incoming/Outgoing Payment Creation Define Payment Methods by entering the value Real-Time Payment or Real-Time Payment Using Virtual Bank Account in the Real-Time field.
· You make system settings for processing real-time payments in Customizing for Contract Accounts Receivable and Payable under Business Transactions Payments Processing Incoming and Outgoing Payments Real-Time Payments .
· With dependence on the transaction of the down payment request, you can specify if a down payment can be cleared immediately. In Customizing for Contract Accounts Receivable and Payable, choose Postings and Documents Document Define Account Assignments for Automatic Postings Define Account Assignments for Down Payments and Charges .
Looking for an understanding overview on this real time payment postings and how to handle.
Regards,
Hari
While Invoicing through EASIBI Tcode by providing the Contract number in the Selection criteria of the Tcode along with Dates and ticking the Invoice Button, I am getting an Error message 'COMPANY CODE NOT DEFINED' in the log and a message Individual Bill Terminated.
Could you please let me know what exactly will be the reason as i have debugged the standard and didnt find any COmpany Code validations in the same.
Thanks for your response in ADV.
Madhuri
Message was edited by: William Eastman
Well, there are more number of on-line resources about Master Data in SAP IS-U, thanks to those authors.
SCN Blogs:
SAP IS-U data model - Business and Technical Master Data
SAP wikis:
How to Create Technical Master Data - Utilities Industry - SCN Wiki
But, what happens when you decide to change your basic Data Model in your IS-U? wait, why do you want to do this? To give you a scenario, in one of my previous project the data model was not standard in first place, and we have to change this to standard best practise, and now you got why this blog!
By not standard I mean, initially, for each divisions i.e. for Electricity service and for Gas service, users were using individual Contract Accounts and also individual technical master data. This means duplicate of data and business processes. Now in this case we have to change the data model towards as standard SAP IS-U approach as possible with minimum impact to the current business process.
There could be many ways to change this Data Model, but I am not going into detail of each, as it depends on specific client/project situation/scale/time/money...etc, few methods are below:
A) Having a custom migration process (initially thought of one-off process) where we did updates to the master data tables.
B) For affected scenario, perform Move-out of one fuel and perform move-in (no need of much custom developments compared to A).
Each method will have its own pros and cons, needs further custom enhancements and logic to be implemented at various process within IS-U.
For the first method (A) we do need to consider all the business processes currently being used by the customer and design an improved process by suggesting the standard. Following are the processes which I could think of immediately:
1) Move-in
2) Move-out
3) Change of Tenancy
4) Billing of Contracts (no major change here...)
5) Invoicing
6) Invoice printing (this is the big one)
7) Scheduling and Management of Meter Reading Process (no major change here as well)
8) Changes in Payment Schemes (next big one)
9) Payments and Returns
10) Collections and Dunning
Now coming to the technical part, yes, you got it right, most of the Technical and Business Master Data tables needs to be updated, to name few (and not restricted only to:) EANL, EUIHEAD, EVBS, EVER and other tables like EEINV, EAUSV, EBP_ADDR_SERVICE...etc.
Hi,
we are getting the same error, and after doing some analysis we found a scenarion when a future dated validity address is changed to current date or past date the system is throwing this error wile replicating we fixed this with SAP note 1255291.
but we still getting the same address validity
From CRM to CCS (ECC system)
Error for validity periods of address usages R11 245
Error_Time Dependency_Addresses ADVW_VALIDITY_ERROR R1 0
From CCS(ECC) to CRM
Error for validity periods of address usages R11 245
Error_Time Dependency_Addresses ADVW_VALIDITY_ERROR R1 0
Validation error occurred: Module CRM_BUPA_MAIN_VAL, BDoc type BUPA_MAIN
and
Error for validity periods of address usages
Determine CON_OBJECT (0003264953) uniquely R1 756.
and
Error for validity periods of address usages
Determine XXDEFAULT (0000298535) uniquely
Validation error occurred: Module CRM_BUPA_MAIN_VAL, BDoc type BUPA_MAIN.
I am struggling to find where and why exactly this is causing. could someone help me resolving this issue.
we have implemented CCS ECC 6.0 and CRM 2007 with all latest supportpacks
Thanks
Sriram
About this Document
This document is intended to share knowledge gained during the upgrade of SAP ERP system from SAP ECC release 600 to EHP7 for SAP ERP 6.0. This document is not the replacement of any other official documents, this has to be seen as one of the knowledge sharing method of a SCN user. For more specific standard issues corresponding release notes has to be checked.
Target Audience
Consultants or users working on SAP Upgrade project within SAP for Utilities solution space.
Problem
Default user-defined layout in EL31 is not selected after the upgrade from SAP ERP ECC release 600 to EHP7 for SAP ERP 6.0.
Reason
After analysis, the reason for this issue is found that, additional fields were introduced in the customizing table TE410S as of IS-UT 605. In these cases, modifications in the source code that are implemented via modification correction instructions (and that may require a SPAU comparison after each SP/EHP upgrade) are not required.
However, these TE410S fields are currently only visible in the maintenance dialog if the EHP5 switch is active.
This affects the following modifications:
902223 TE410S-EL31_COUNT_BLOCK
526696 TE410S-EL31_DEFAULT_LAY
911149 TE410S-EL348_FOLLOWUP
933567 TE410S-ELHR_BEFORE_MRR2
1300006 TE410S-ELHR_PREV_INVALI
Solution
As per the SAP Note 526696, select ‘Default Layout’ from either table maintenance view of table TE410S or below spro path:
Spro -> SAP Utilities -> Device Management -> Meter Reading -> Basic Settings -> Define Technical Control Parameters for Meter Reading Data Processing
After maintaining this, the user-defined layout maintained before the upgrade can be used and selected now.
Hi All,
Any pointers on the bapi : BAPI_INVRADVDOC_CREATE
what exactly it does and what are the fields/paramters to be passed to this bapi???
Regards
Shiva
HI
Is there a publish roadmap be that even just proposed for S4 Hana for Utilities?
I am after any information on what is coming, when likely it will happen....
I would appreciate any information you can share on the future direction
Cheers
Peter
We have several Installations with Contracts that have Alt. Portions that the MR Orders will not create automatically. Any idea?
Thanks...
Hi friends,
Hope you all had a great new year time.
while doing estimation, reads are recording as zero for new installation, or whatever is previous reads.
Please advise.
Thanks
Veer
