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Manual Bill doc impact on Payment Plan

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Hi Experts,

 

I need help on Payment Plan, Actually in my scenario customers are getting one time credit from third party, for this interface is creating manual bill doc and it is getting invoiced with next periodic bill. Since customer is on payment plan one time credit(manual bill) is not reflecting on bill print, it is getting adjusted in BB current diff amount item. My client want to give one time credit to the customer on same month and it should be shown on bill.

 

I have tried with enhancing EVENTS R999, modified manual bill docs line items to Item in bill sum total (XTOTAL_AMNT) = 'X'. it helped me in invoice total (BB amount - one time credit) but when I checked FPL9 it shows posting of BB amount. Can you please guide me this requirement? should I use other EVENT?   

 

 

 

Regards,

Noor


FP06 - Activation of submenus under Goto

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Hi,

 

Would like to ask if it possible to activate the following submenus under Goto in FP06:

 

FP06_Goto.jpg

 

If yes, please advise how this can be done. Appreciate much your help on this.

 

 

Thanks,

Elvie

FPCJ-Cash Desk with Multible Users

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Hi Experts,

 

Requirement is:

 

we have 10 users (sap license) but Business is planing to work with 20 Persons (In 2 shifts ,ID only for 10 users), is this  SAP best practice?

In this case how to map and how to segregate if anything did mistake? Please help me

 

 

Thanks,

Abbas

SAP IS-U Technical Master Data Generator

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I. Scope

 

The scope of this document is to capture the solution for the challenges faced by the business users in creating the SAP IS-U technical master data using standard SAP IS-U transactions. It provides only the guidelines for creating a tool to generate the SAP IS-U technical master data rather than getting into the details of developing the program. The SAP IS-U technical master data is explained in detail to facilitate the understanding of all the aspects of the solution.

 

II. Challenges faced by utility business users

 

The primary interests of the business users is in carrying out the day to day utility business transactions in SAP such as recording the utility consumption, billing the customer for the utility service etc. One of the prerequisite to carry out these business transactions is to have the technical master data in the system along with the other master data. However, creating the IS-U technical master data in SAP is not an easy task and the users have a tough time with it. Below mentioned are the challenges faced by the users in terms of creating the master data.

 

• Creating master data is a time consuming task as it involves numerous transactions.

 

• The users find it difficult to remember the transaction codes while creating the master data.

 

• The data objects are interdependent. Hence the users would have to follow the data hierarchy to create the correct set of master data. This makes the data creation work to be done only by the experienced users.

 

• The system generates a unique number for every data object created in the system. The users would have to keep track of these system generated numbers for every object, as it is required while creating subsequent objects in the system.

 

• Users find it difficult to relate the objects in SAP system with the real time business objects. Say for example, the object Device Location in SAP is referred as Meter Point Reference number in UK and EAN number in Denmark.

 

• There are certain specific values for objects which the user might not be aware at the time of data creation which otherwise can be defaulted, this can lead to data inconsistency. Eg: Billing values for the Installation.

 

III. Proposed solution

 

In order to address the concerns raised by the business users a custom transaction can be developed based on the ABAP module pool concept which creates the IS-U technical master data with the least possible input values.

 

IV. SAP IS-U technical master data – explained

 

The SAP IS-U technical master data is concerned about the technical objects required to supply the utility service at the customer’s location. It comprises of Connection Object, Premise, Installation, Point of Delivery and Device Location. In order to further explain the concept of full installation and how it can be achieved through programming the data object Device is explained. The point of delivery is not included in the explanation.


The below section explains these objects in detail.

 

Connection Object (Site):

 

Connection objects in SAP are usually physical locations where a utility service is provided.The Connection object is the highest object in the IS-U data hierarchy. It mainly stores address information, which is generally used as the supply address for utilities. It has many configurable address fields, which can be  used where required including; postal code, street name, house number, city (postal town), and several address line supplements. 

 

CO.JPG

 

Premise:

 

The Premise is referenced to the Connection object in SAP IS-U and can hold additional address information (where required). A Premise can have several utility installations (Supply Points / Contract Slices). The Premise is allocated to a Connection object and to the address of that Connection object.

 

PREMISE.JPG

 

 

Installation:

 

Utility installation represents the supply of utility services provided at a location. It is division-specific grouping of devices, registers and specific billing values that are allocated to a premise and that belong together for billing purposes.

 

An installation provides a single point of view for both metering and billing information. In SAP IS-U, billing is always done at the installation level. An installation groups together the devices that are allocated to the same site, and that are therefore billed together.

 

Device Location:

 

Device locations are locations / points where devices are installed and the consumption is measured. Device location in a connection object is where any number of devices can be installed.


The following are the general features of a Device Location

 

•General attributes can be recorded

 

•Status management is supported

 

•Authorizations can be set-up

 

•Metering service providers can be managed such as Meter read service provider.

 

DL.JPG

 

 

Device:

 

A Device is an instrument used for measuring consumption, processing data, or controlling and protecting other instruments.

 

Devices can be of following types:

 

• Record ( such as meters )

 

• Control ( such as isolation relay )

 

• Process data ( such as converters, data loggers )

 

• Protect ( such as pressure regulators )

 

A Device can also be termed as an asset, is a fundamental piece of equipment relevant to Gas Supply at a device location for a period of time.Examples: Meters, Converters, Data loggers, installation kits, meter boxes, bypasses etc. In SAP, devices are created in the system by referring to a device category.

 

The relation between the IS-U technical master data is shown below through a pictorial representation.The process of linking the device to installation and device location is called as Full Installation.

 

FI.JPG

 

 

V. Standard procedure for SAP IS-U technical master data creation

 

flow.JPG

 

 

VI. Technical aspects of the solution

 

The custom program uses the SAP standard function modules to create the IS-U technical master data.The details provided by the user are stored in the temporary data structures and used by the program during data creation.

 

Connection Object:


The address details and the instructions to create the connection object are passed to the importing parameter x_auto of the function module ISU_S_CONNOBJ_CREATE.The function module returns the created connection object.

 

co_fm.JPG

Premise:


The additional address details,the created connection object number, and the instructions to create the premise are passed to the importing parameter x_auto of the function module ISU_S_PREMISE_CREATE. The function module returns the created premise.


pre_fm.JPG

                          

Installation:


The installation attributes like installation type,supply guarantee, the rate category data and the instructions to create the Installation are passed to the importing parameter x_auto of the function ISU_INSTLN_CREATE.The function module returns the created installation.

 

Ins_fm.JPG


Device Location:


The connection object details are passed to the importing parameter x_auto of the function module  ISU_S_DEVLOC_CREATE.The function module returns the device location.


DL_fm.JPG


Device:


A device is created by specifying the material, division, company code, creation date etc to the function module ISU_M_EQUI_INSERT.

 

devi_fm.JPG


Note: For creating the device, the consecutive device serial number has to be passed to the function module ISU_M_EQUI_INSERT. This is fetched using the function module READ_MASE, this requires the material to be passed in the input.

 

Full Installation:


The device is linked to the device location and Installation through full installation. The function module used for this reason is ISU_S_WORKLIST_INSTALL. The device location, installation, date on which the activity should be performed, device serial number, equipment number, material, division etc are passed to the function module.

 

Passing a value ‘01’ to the parameter x_action of the function module indicates a full installation.

 

FI_fm.JPG


VII. Business benefits

 

Increase in productivity:

  • Saves 80% of time.

 

Easy to use:

 

  • One transaction does the job of many
  • Inter-dependency of the IS-U master data is taken care
  • Users can use the custom object with less expertise

 

Reduced data inconsistencies:

 

  • With minimal data entry, chances of data inconsistency is reduced to great extent

 

Custom validation:

 

  • We can incorporate the custom validations as per our requirements

 

Flexibility:

 

  • The data models of different countries can be mapped through the custom transaction

LSMW for MRO rev using Installation and schedule MR date

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Hi Experts,

 

I have list of installations and corresponding Schedule MR date which I want to reverse , I tried using LSMW and recorded EL37 TCODE but in the recording it is not capturing 2nd screen fields because of which it is not working.

 

Any solution for this or alternate solution for reverse MRO for 1000+ Installations (I can not use MRU because I do not want reverse all MRO for a MRU)

 

Regards

Manoj

External Cash Desk - withdrawal

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Hi ,

 

Our client is using external cash desk to post payments real time. They have a requirement that, the withdrawal from cash desk holding account to withdrawal account should happen end of the day.

They are having two different withdrawal accounts for the same company code. I am trying to configure these accounts in posting area "0168".

SAP is not allowing me to configure two different withdrawal accounts for the same Company code. Is there any specific event that I can customize ?

Any help is greatly appreciated?

 

Thanks,

Sara!

Table EITERDK (print documents with print date)

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Hello,


Im kind of new at this topic.


What am facing is that i find in table EITERDK  documents that have already been printed and this is affecting the street routes.

I don’t know exactly what the logic is for this deleting.

 


I appreciate your help.


Edith Sanchez

mixed weighting procedure

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hi guys

how and in what conditions we prefer mixed weighting.for eg we use linear and general weighting procedures as combination,than how this combinatio works in estimation.


Final Call for SAP Utilities Confrence in The Hague

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Places are still available at the International SAP Conference for Utilities 2016, so if you are thinking of attending - this is the last chance to book your ticket.

 

 

This is a global conference for IT and business professionals from across the international utilities industry. Topics to be covered include:

- Digital customer innovation

- Digitalized assets

- Business innovation and digital transformation

- Smart grid and smart metering

- IT/OT convergence

- SAP S/4 HANA

- Internet of things

- Mobility

- Cloud strategies

- Market liberalisation

- Geoenabling the enterprise

- Billing and revenue management

and more..

Download the full agenda >

 

 

To view the current attendee list, find out more or to register, visit the conference web page >

E.ON Energie Kundenservice: Getting the Most Out of Data with SAP Business Warehouse powered by SAP HANA

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E.ON Energie Kundenservice GmbH, a German Utility, consolidated its data in the cloud using the SAP Business Warehouse application powered by SAP HANA to increase the performance and scalability for better decision support and data reconciliation. A further goal was to enable individual consumption and revenue forecasts for 6 million customer accounts.

 

Read the whole Business Transformation Study here

E.ON BTS.JPG

How to make visible Loyalty Management in Utilities?

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Hi All,

 

I want to integrate the Loyalty Program Search into the Account Identification Screen of Business Role UITL_IC. The problem is that whatever I do there is no way to make it visible (see attachment 1_Account_Identification).

 

This is what I did until now:

 

1. Activiation of all relevant business functions.

2. Creation of a Account Identification Profile where the object component is MSHICIDENT (see attachment 2_Customizing)

3. Assignment of the Account Identification Profile to the Business Role Z_UTIL_IC (copy of UTIL_IC) (see attachment 3_Assignment)

 

What else I have to do here? Maybe in Utilities it is not possible to integrate loyalty management?

 

Cheers,

Budget Billing Plan (statistical) payments

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Hi Experts,

 

I'm new into Budget billing plan procedures and I have some doubts on how should the amounts be cleared in the BBP statistical procedure.

I set a clearing restriction (1) to the BBP request transactions so that the requested amouts are only cleared during invoicing, this makes all payments posted to the customer account as On-account payments and manual clearing have to be executed to clear payments against the periodic consumption invoice.

-> is this the process correct ?

Otherwise, is there a way to have these payments taken into accounts when invoicing (deducted from the periodic bill)? if so, could somone guide me through the customizing activities to achieve this ?

 

Thanks in advance

Karim

Meter reading order creation issue

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Hi Guru,

 

i am facing issue during meter reading order creation.after move in date up to 10 days intervals it should not be create periodic meter reading order.

i have specified settings in MR Data processing but its not triggering .please give the solution about this.

 

ISSUE.PNG

 

Regards,

Radhika

Go beyond CRM with SAP Customer Engagement & Commerce

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New: Understand why going beyond CRM is necessary for your customer-facing business to succeed now and in the future in this new short blog >>LINK

Also, click the external "Beyond CRM" articles: SAP looks to redefine CRM with three new hybris offerings , SAP Announces New Portfolio of Tools for SAP Hybris


New: August 2015: Learn more about the Customer Engagement & Commerce Platorm from SAP/hybris and what it can do for Utilities. Replay of our partner webinar >>LINK


New: Read the blog about why Utilities do not need better Utilities Customer Service. Utilities need to focus on providing a great customer experience and can learn from successful practices from other industries >>LINK


New: How does the Customer Engagement & Commerce solution portfoilo hang together? Find your way through the Customer Engagement Jungle. >>LINK


Move beyond CRM to SAP Customer Engagement & Commerce (CEC)

Move from managing the customer relationship to engaging meaningfully with your customers in real-time


 

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2016-02-09_16-19-19.png





April 2015: News from Berlin and from our 10th SAP Utilities International Utilities Conference
My colleagues and I learned a lot from listening to you, from utilities, partners, and our SAP colleagues from around the world about the customer-led revolution in Utilities business world-wide.

 

Below, please replay our presentation about omnichannel customer engagement and commerce and why it is a core solution the digital utility of the future requires.

 

A short three minute video: SAP Omni channel customer engagement and commerce solution for Utilities Industry - YouTube (3:22 min.)

Please click the following link to replay the session in Berlin (57 min.)

 

For a broader perspective on customer engagement in Utilities, read the blog series on customer engagement from Juergen Kuhmann, Solution Management Utilities at SAP. He describes the fundamental changes utilities globally are facing and what you can do to stay relevant to consumers.

 

LSMW for MRO rev using Installation and schedule MR date

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Hi Experts,

 

I have list of installations and corresponding Schedule MR date which I want to reverse , I tried using LSMW and recorded EL37 TCODE but in the recording it is not capturing 2nd screen fields because of which it is not working.

 

Any solution for this or alternate solution for reverse MRO for 1000+ Installations (I can not use MRU because I do not want reverse all MRO for a MRU)

 

Regards

Manoj


Disconnection Notification randomly picks the connection object which is not desirable according to business requirement

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Hi Experts:

 

We are using SAP standard program to create the disconnection document and then the disconnection order and then the disconnection notification.

 

For example, we created a disconnection document #123.  This disconnection document finds 2 devices as its disconnection object - device E is a electric meter and device W is a water meter.  In most of the cases, one contract account has both electric meter and water meter and they are located in same premise (i.e. same connection object).  However, a few contract accounts have device E in premise A and device W in premise B.  In this case, our business requirement is to go to premise A to disconnect the electric meter instead of going to premise B to disconnect the water meter (as we only collect water bills on behalf of the City and we do not have rights to turn off the water).

 

We are using workflow, which calls the standard business object DISCONNECT-> method DARKCREATEOFDCORDER to create the disconnection order.  This "method" eventually calls a FM "ISU_DISCDOC_CREATE_NOTIFIC" to create the disconnection notification.  This function module performs a subroutine "order_get_bzgobj".  This subroutine finds all equipments' functional location and their respective connection objects (from view V_EGPL) and randomly picks the first connection object on the list as the connection object of the notification.   In this case, premise B's connection object is picked and saved in ILOA table. 

 

ehau.PNG

 

Any idea how other companies deal with this type of situation?  Is there a place where I can put user exit with the custom logic in order to pick the most desirable connection object for disconnection notification? 

 

Thanks.

Jennifer

SAP IS-U Specific BW Extractors Documentation

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Hello everyone,

I`m looking for some documentation about BW specific extractor on IS-U.

My attempts to find such at SAP web site failed.

Can anyone help me with link or some advice on that topic?

 

The configuration fo ECC and BW is as follows:

The ECC is 6 with EHP 7 - NETWEAVER 7.4

The BW is 7.5 SP 1 - NETWEAVER 7.5

SAP FICA - FPO4 item list report

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Hi,

 

I have a question on FPO4 item list report.

 

Is it possible to Create a line layout extract with DFKKOPK structure also ?

 

To be specific when i execute the FPO4 report is is possible to have the output with GL line item level information (DFKKOPK)

 

Thanks,

Raju.

Generate correspondence during refund run

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Hello experts,

 

Our client has a requirement to generate correspondence entries in DFKKCOH to send letters later to a specific set of customers (leaving customers) during refund run by direct credit method. We normally use a variant for this refund run, but I was trying to understand at what event we should create the correspondence entry. I have looked at event 630 and thought we can may be check grouping number 101 and generate correspondence from here by FKK_WRITE_CORR since we shall have payment doc number doc1r at this stage.

Can you please suggest any better ways? I was hoping to do this through event 711 or 756.

Can anybody suggest if these events get triggered during payment media run (AKTYP = PAYM)?

 

Many thanks for your assistance.

Do not miss "The Digital Transformation of Society and Business by 2020"

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This is Gerd Leonhard, Futurist, Keynote Speaker & Author session at the International SAP Conference for Utilities 2016 in The Hague, Netherlands, focusing on:

 

- How artificial/cloud intelligence, the Internet of Things, quantum computing, human gene editing, drastic automation, robotization, and the global shift to renewable energy are driving more change in the next 20 years than in the previous 300 combined

- Opportunities, challenges, and responsibilities

- What’s to come in the next five years, and what key scenarios may impact the utilities and oil and gas industries – as well as technology and humanity in general

 

For further information please visit www.tacook.com/utilities

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